FAQ's & COMMONLY ASKED QUESTIONS

SHIPPING: UPON SUBMITTING YOUR ORDER, AND AFTER A CONFIRMATION EMAIL HAS BEEN RECEIVED, THE ORDER WILL NORMALLY BE SHIPPED THE FOLLOWING BUSINESS DAY ( MONDAY- FRIDAY).  ALL ITEMS  SHOULD SHIP USPS PRIORITY MAIL 1-3 DAYS OR UPS 2-3 DAYS.   

PACKAGE RESPONSIBILITY:ONCE AN ITEM IS PLACED IN USPS/UPS POSSESSION IT BECOMES THEIR RESPONSIBILITY TO SUCCESSFULLY HANDLE AND DELIVER YOUR GOODS.  WE ARE NOT RESPONSIBLE FOR ANY LOST, DAMAGED, ETC, TO PACKAGES.  PLEASE CONTACT USPS/UPS WITH ANY DELIVERY QUESTIONS. 

? HOW IS THE SQUIRREL POPULATION SO HEAVY IN THE CITY, WHEN THERE ARE SO MANY CATS?

CHANGE OF ADDRESS: UPON YOUR ORDER SUBMISSION WE CAN NOT CHANGE THE ADDRESS ON THE ORDER.  PLEASE BE AWARE TO FILL IN ALL THE CORRECT ADDRESS AND CONTACT INFORMATION AT CHECKOUT OR ELSE WE WILL BE FORCED TO CANCEL AND REFUND YOUR ORDER.  

? BUBBLY STOMACH, SOMETIMES A GOOD DUMP IS THE BEST MEDICINE ?

DAMAGED GOODS: IF YOUR GOODS ARRIVE DAMAGED PLEASE EMAIL US AT THE EMAIL LOCATED ON OUR "CONTACT US" PAGE WITHIN 48 HOURS OF RECEIVING THE GOODS.  WE WILL REQUIRE PHOTOGRAPHIC EVIDENCE IN ORDER TO PROCESS YOUR RETURN.